VERY IMPORTANT ! Please, please, please, do NOT send me anonimous messages !
In fact, very often I receive messages related to a transaction, asking some news, details,
shipping informations, that forces me to make a long, difficult research ! What I need, then ?
It's very simple: all sent messages (please) must contain your FULL name, the related items
description, and if the items has been paìd for, HOW and when it has been paid. All that will help
to better serve you, preventing me to make long, and often frustrating researches ! Thank you
 
ALL SETTLED PRICES ARE FOR EXPORT, ALREADY !
 

ATTENTION: I reserve the right to improve my cases, as actually I am doing very often !   
Then, the recently made, IMPROVED cases may slightly differ from the pictured ones !

Dear netsurfers, and visitors of my web pages, thank you for clicking on my "PURCHASE info"
page, that will show you how easily can be made a purchase from Leicatime, from Luigi, from me.
 
In fact, I prefer(red) to avoid any automatic "shopping cart", because I warmly PREFER to
have an email contact with the possible buyers, BEFORE that an item is ordered, and paid for.
Here how to place an order, in a few easy steps:
BrownNatularRec+strap+M7ItalFlat.jpg (124863 byte) link to "my cases line"
- Click here for an email message to me, and write the item's name  in the "object" message field
 
- Describe clearly the item that you could be interested to, as well your full name and complete
shipping address, possibly with a phone #. Also, I need to know if you want a less costly but
slower Registered Air Mail shipping (8 to 15 delivery days), or if you'll prefer a FAST Fedex
shipping. If you want a case, or a strap, please describe the exact model, the camera that
you want fit in it, the possible strap, the possible optional accessories, the cutout that you
can  need.  Of course,  the colour finish  must be choosen, too. Black and cognac brown are
the two colour finish usually available, other
10 finishes are mostly available upon request.
ATTENTION: ready items are usually sent within THREE days,
NOT ready items, and cases-straps to be made upon special order, need to
be made, and I need a calm time. Usually, 15 making days, but in certain moments
of busy job, for more sales, or slower production, I may need MORE TIME. NO hurry, please !

 
- Also, please let me know if you want a fully insured shipping, or not. I will ship as you want,
but it must  be very clear that I am NOT  responsible for any  damaged, lost or stolen  items,
if the shipment was not fully insured ! For most items I have a MY particular insurance, that
helps to receive smoothly my parcels, without too many problems, and that allows a 2nd item.
 
- Once received your message, I will answer soon, usually in a few hours, emailing all necessary
details for an easy payment, and a detailed "bill". Most transactions can be made with two emails.
If you don't receive a my prompt response, please email again using a different your email address,
and better, a different mail server. Very probably your spam filter blocked my answer. A frustration !
 
About payments:

I do NOT accept any credit cards, being in my opinion a too risky payment system for both sides,
sellers and buyers, surely MORE risky for buyers !  But, you can use your credit card with PayPal,
that is a fast, easy, safe, and INSTANT payment system ! I suggest you to subscribe with PayPal !

www.paypal.com. If you are a PayPal user, please ask my PayPal directions, explaining me if your
funds are sourcing from a credit card, OR by a PayPal or Bank account balance (preferred).
I will answer soon emailing you with a very clear info message, and the figured "bill".
 

If you are not a PayPal user, here my other accepted payment systems, in order of preference:
 
1. Wired bank transfer, that is fast and safe,either in US$ or Eur. I would email the necessary details.
2. Euro Cashier  check,+ Euro 5, sent my  private address by Registered Mail. ONLY cashier check.
3. Euro Bank or  Post  International  Money  Order,+ Euro 5, sent  to my  private address  by Registered  Mail.
4. Euro Traveler's checks,+ 4%, to be sent to my private address by Registered Mail.
 
My goal is to may make all kind buyers perfectly satisfied, and to have them as returning customers.
If you are in hurry to receive an item, any our items, with PayPal + Fedex you could have it in 2 days!
ABOUT SHIPMENTS: of course, I would prefer to ship by Fedex, that is fast, and recently VERY reliable ! But, it cost... Registered Air Mail service by Post is slower, needing from 10 to 20+ delivery days, and it is quite reliable. It cost less, from Euro 10 to 25, depending on the weight, but it NEED all your patience ! The average delivery time is around 10/12 days, but is may need even one month, because some countries are SLOWER that Italy ! If you NEED a delivery in a reasonably certain and SHORT time, the Fedex is a MUST ! 
 
IF A PARCEL WILL BE LOST or STOLEN: EVEN IF NOT INSURED, I will gladly ship a 2nd, similar item, with an extraordinary 30% discount. The 2nd shipping will be still at buyer's charge.
 
IF THE PARCEL WAS INSURED, (a my "special" insurance), I will ship, after a reasonable time, a 2nd, similar item, NOT a refund. The 2nd shipping will be still at buyer's charge.

Here the page of Italian Post for such registered parcels: http://www.poste.it/online/dovequando/raccomandata.shtml
 

Please, allow from 10 to 20+ delivery days. (Recently, often the necessary time can be more !)
 
PLEASE, PLEASE, PLEASE, don’t complain with PayPal or with eBay ! I want to warn you VERY clearly
that the Registered Air Mail Post shipping is S-L-O-W, and not (only) for the Italian Post !  If, after
30 days you didn’t received the parcel, please email me, STILL BEFORE to issue a complaint. Thank you !

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ATTENTION:
Dear foreign (non-EU) customers, what perhaps you don't know, since May 2006 we had (wow !) a COMMUNIST GOVERNMENT in Italy !  Incredible, I know, but our WAS the LONE western country with such a government... The Italian customs then became every days more strict, and we are now bombarded with burocracy requests, papers, limits, and any possible BRAKES to a modern, normal, easy activity... As a result, it became for me almost impossible to clear from our customs any returned items, if not spending DAYS of time for burocracy demands, and even more because, also if the returned item is evidently a MY item, "made in Italy" and a "Luigi" product, sold by us, we are requested to PAY some disappointing (and high) custom's fees ! Please, remember that when you are placing a your (appreciated) order !  Of course, I will increase even more the attention and the care that any sold items, and any parcel obviously deserves, but, again, I ask you to remember that a RETURN is really difficult, and/or unreasonably costly ! The worst problem is that I don't have absolutely the TIME to follow such burocratic matters, or I would be unable to make my WORK. As always, you may count on my integrity, and in an HONEST response to any possible problems... BUT, NO RETURNS, please  !... If in the future such problems will be solved, I will inform you... :-)
OF COURSE, NO RETURN PROBLEMS, AT ALL, FROM ALL EU COUNTRIES !
AND. NOW, FROM THE NEW GOVERNMENT, I AM EXPECTING A NEW ATTITUDE,
WITH LESS PROBLEMS FOR THE (RARE, BUT POSSIBLE) RETURN OF SOLD ITEMS,
almost when clearly embossed: "Leicatime*Luigi Crescenzi, made in Italy" ! I will let you know !
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